Empire Travel streamlines the complex task of arranging travel – even for multiple travelers. Leveraging years of expertise in both travel and technology, we’ve created a booking experience for travel arrangers that is easy to use and maximizes efficiency, whether you regularly book for one or a number of travelers.
Despite the evolving market, rapid growth and increasing demand in the travel industry, it is difficult to compete with experienced providers, especially the market leaders. However, Empire Travel service is differentiated. We provide a luxury service with prestige value. Empire Travel corporate philosophy is embodied in its mission statement, which explains the principle underlying its relationship with clients and our employees. Where agencies vary widely in the services offered to its customers distinguishing asset is its experience and quality of its employees who are very carefully recruited, professionally trained and well groomed. All empire employees are instilled with a sense of caring that permeates every aspect of their dealings with its customers. In Empire Travel, our clients always enjoy a high degree of service continuously.
Empire Travel brings modern technology to the travel business. We make it easier and more efficient than ever for business travelers and travel arrangers to plan, book and complete the next trip. From planning the trip and ensuring compliance, to hotel check-in or changes, to making a flight or rebooking on another, our intuitive technology solutions are accessible across devices—from smartphones, to tablets, to laptop computers. Wherever business travelers go, Empire Travel is there.
Empire Travel offers our clients across to the world’s largest online travel hotel database given our relationship directly with hotel partners. We provide clients with money-saving alternatives, special promotions and exclusive rates.
Empire Travel industry-leading travel technology and exceptional service offerings help travel managers implement cost savings initiatives drive policy compliance and monitor real-time changes to travel-spending. As the digital age transforms the travel business, travel managers are using technology from Empire Travel to better manage travel programs and to support the modern business traveler.
Empire Travel brings travel management reporting to a new level. Dynamic and interactive charts and graphs quickly highlight new travel cost-savings opportunities to make impactful adjustments to our clients’ managed travel programs. Real-time data gives insights into travel-spending changes, rogue travelers, and possibilities for negotiated rate agreements.
Empire Travel delivers actionable travel intelligence. Travel managers can quickly and easily uncover savings opportunities with on-demand reporting which includes daily updates to online and agent-assisted bookings. Leverage comprehensive reports that provide a detailed analysis of one particular aspect of travel spend, or look at broader travel trends across the organization.
We help manage business travel challenges head on and ensures business travelers get to where they need to be easily and efficiently as possible. Travel consultants are available 24/7 (via phone and email) to provide domestic and international travel planning, alter itineraries or offer prompt en route assistance to business travelers. We strive to deliver an exceptional experience for every client and traveler with every interaction. We are comprised of travel professionals who are uniformly-trained to ensure clients receive expert advice and excellent service regardless of location.
Our executive travel consultants take a proactive approach to handling VIP and executive travel needs, including profile updates to each trip based on personal preferences, offer expert advice throughout the reservation process and friendly travel policy guidance. We possess impeccable customer service skills and average nearly 5 years of travel industry experience. This dedicated team is accessible via a direct telephone number or email during regular business hours. Our after-hours support team is available to serve VIP executives 24 hours a day, seven days a week. Our travel consultants obtain preferred seat assignments, provide upgrades when available, deliver priority wait-listing in sold-out situations, and reconfirm hotel reservations 24 hours prior to departure. Additional services include meet-and-greet set-up for third party vendors, comprehensive quality control procedures for ticketing and fulfillment, personalized reservations for VIPs and companions, and much more.
Our Account Managers have worldwide travel industry knowledge and direct experience. They align Empire Travel’s booking solutions with clients’ business travel goals. Driving online adoption, setting up policy configuration and training – are just a sampling of the benefits our Account Managers bring to each client. Additionally they offer valuable advice with supplier negotiations and bid management and hotel negotiated rate auditing and management.
We deliver the flexible corporate management solution that fits your business travel needs for companies large and small, locally and globally. This level of service has allowed us to attract and retain top corporations in Qatar, many of whom have trusted us as their corporate travel management company since our inception in 2015. We manage any range of travel needs, from the simplest to the most complex, creating an unparalleled experience for our corporate partners and their valued travelers, all while maximizing return on investment for each travel riyal.
We are fully equipped with advanced technology in our front and back office system. We can issue the new generation e-ticketing. We can keep the records of all our valuable clients, their meal preferences, seat preferences, frequent flyer card details etc. in our Customer Relation Management System which enable us to give our corporate easy, effective and accurate service. Not forgetting the market competition and keeping in mind that every client needs “Best Buy” we are here to offer the best possible in the market.
With the latest communication technology to provide the highest level of services, our computerized online system not only provides up to the last minute “best buy” fares but is also capable of reserving the hotel of your choice world- wide 24 hours, 7 days a week.
Make us your partner. We make your work easier